We usually find ourselves working in one or more of the following areas:

Workplace change and improvement, helping the parties engage with one another productively - often through consultative processes - to enhance business outcomes and improve the workplace environment for employers and employees alike

Relationship-building, supporting the parties to identify ways to improve relationships in the workplace.
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Collective bargaining, assisting the parties arrive at intelligent deals in an efficient and constructive way .
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Training for participation in consultation and bargaining, preparing the parties to apply proven processes and methodologies (covering off good faith bargaining, and the suite of bargaining models).
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Individual relations, getting to the bottom of interpersonal or individual issues hampering relations and results at the workplace

In a nutshell, we help stakeholders work successfully with one another and to resolve disputes. We often work in association with other specialists in related areas (such as lean processes, OHS, employment equity, OD and remuneration), blending services to achieve organisational goals.

What makes us different?

 Independence

 Expertise

 Experience

It's not easy to get all stakeholders to agree to a process to tackle the challenges and issues that confront them. Nor to agree on who should assist. But it is that consent which, when gained, gives us special space and leverage. We are not there to advantage one or other party. Our quest is to drive for mutual gain, and it's a job we take very seriously.

Services

 Workplace relationship management and relationship-building

Facilitation of workplace change

 Problem-solving and work process improvement

 Assistance with innovation initiatives

 Joint union-management training in preparation for bargaining or consultations

 Facilitation of bargaining

 Mediation of disputes

 Voluntary arbitration of disputes

 Review and adaptation of consultative and negotiating structures

 Drafting and settling of consultative committee constitutions and other labour-management charters

 Consultative committee training

 Workplace conflict analysis

 Dispute system design

 Stakeholder relations services outside the workplace

 Investigations, fact- finding, inquiries into discrimination, bullying, harassment, performance and other workplace behaviours and issues - providing an impartial analysis and, if requested, potential solutions