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What we do
We usually find
ourselves working in one or more of these areas -
Participation
in workplace change and improvement, helping
the parties engage with one another productively - often through
consultative processes - to enhance business outcomes and
improve the workplace environment for employers and employees
alike
Relationship-building,
supporting
the parties to identify ways to improve relationships in the workplace
Collective bargaining,
assisting the parties arrive at intelligent deals in an efficient and
constructive way
Training
for participation in consultation and bargaining,
preparing the parties to apply proven processes and methodologies
Individual
relations,
getting to the bottom of interpersonal or individual issues hampering
relations and results at the workplace.
In a nutshell, we
help stakeholders work successfully with one another and to resolve
disputes. We often work in association with other specialists in
related areas (such as lean manufacturing, OHS, employment equity, OD
and remuneration), blending services to achieve organisational goals.
Our services
- Investigations, fact-finding and inquiries
into discrimination, harassment, performance and other workplace
behaviours and issues - providing an impartial analysis and, if
requested, potential solutions
- Workplace relationship management and
relationship-building
- Facilitation of workplace change
- Problem-solving and work process improvement
- Assistance with innovation initiatives
- Joint union-management training in
preparation for bargaining or consultations
- Facilitation of bargaining
- Mediation of disputes
- Voluntary arbitration of disputes
- Design, review and adaptation of
consultative and negotiating structures
- Drafting and settling of consultative
committee constitutions and other labour-management charters
- Consultative committee training
- Workplace conflict analysis
- Dispute system design
- Stakeholder relations services outside the
workplace
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