CoSolve - Promoting Mutual Gains
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Workshops, Seminars and Training

Workshop: Making Bargaining Work in 2009  negotiating skills with a difference


When:

25 March 2009 8.30am – 4.30pm

Where:

Sydney Mechanics’ School of Arts, 280 Pitt St, Sydney

Cost:

$550 (incl. GST) Morning tea, lunch and afternoon tea included.

Workshop presenters:

Anna Booth Director, CoSolve
Clive Thompson Director, CoSolve

Registration:

For registration please download and complete this form. For further information please contact Clive Thompson at cthompson@cosolve.com.au or on 02 9401 5654


Training for management and union/employee negotiators


By the middle of this year new national industrial relations laws will require that employers bargain collectively whenever a majority of employees in a workplace ask for this. When requested by employees who are union members, the bargaining must be with their trade union. The parties, say the new laws, must bargain “in good faith”.  CoSolve has designed a specialist workshop to assist parties to meet their new statutory obligations, and more. The day's program offers an overview, strategic insights, a methodology and the groundwork for a fresh approach. (We also conduct a fuller program running over two to three days depending on the parties' needs with a greater emphasis on skills development and simulation.)


Most trade unions will be intent on protecting members' past gains and ferreting out arguments to boost the next wage packet, notwithstanding the swingeing times. Cost reductions and efficiency-seeking workplace changes will probably be on the minds of most employers, especially given the fall-out from the global financial crisis. Clearly, there will be winners and losers. Appropriate preparations will involve strategies to placate and outmanoeuvre, and negotiation skills - as ever - will turn on bluff, bravado and timing.


Most stakeholders are not only conditioned to this approach - they are comfortable with it. For them it reflects a realistic take on the unsentimental world of industrial relations, and there is a sort of robust honesty about it. Just a pity about the fall-out: minimalist settlements and soured relations. Not much scope for "employer of choice" results, but then what can you expect if you operate in a unionised environment?

 

Quite a lot more, actually. But it takes some discipline, investment and imagination. Our program Making Bargaining Work equips management and union/employee negotiators to work with the approach developed and refined at Harvard and MIT over recent decades – "interest-based" or "mutual gains" bargaining. It's a methodology that requires parties to undertake negotiations with a careful analysis of their own and other stakeholders' interests rather than just resorting to positions (specific claims). This allows negotiators to canvass widely for outcomes rather than concentrate the negotiation on the strengths and weaknesses of opposing positions. Interest-based outcomes promote the mutual gain of all parties and offer long-term advantage. Shared interests, differing interests and conflicting interests raise different opportunities and challenges, and need to be dealt with differently. This goes beyond adherence to a formula required to demonstrate “good faith”. It is an approach designed to ensure that the parties get the best deal through an efficient process that maintains good working relationships between all concerned.

Making Bargaining Work
draws on the extensive practical experience of the presenters and also, with permission, the learnings offered by Harvard Law School's Program on Negotiation and in particular the highly acclaimed and workplace-oriented programs of Harvard and MIT's Institute for Work and Employment Relations, Negotiating Labor Agreements and After the Handshake: Delivering the Results Labor and Management Expect. Lecture style presentation is interspersed with practical exercises that highlight and reinforce theory.


Program: Training for the negotiation and implementation of enterprise agreements

1. Context for negotiating enterprise agreements

Examination of recent changes to industrial relations legislation in Australia impacting the scope and structure of enterprise bargaining.


2. Introduction to Interest-Based Negotiation

Positions and interests, typical negotiating tactics contrasted with interest-based negotiation, challenge of pure interest-based negotiation and the concept of blended bargaining


3. Good faith  bargaining under the new law

4. Stages of negotiation


Stage 1 Prepare

Steps to be taken by parties in caucus preliminary to commencing negotiation.

Stage 2 Plan

Parties negotiate over the process of negotiations.

Stage 3 Open and explore

The commencement of negotiations where interest are identified and options generated.

Stage 4 Focus and agree

The stage that parties begin to narrow their options towards finally reaching agreement on an outcome.

Stage 5 Implement and sustain

Post negotiation the steps parties take to implement their agreement and obtain the benefits promised within.


5. Scope for a new strategic direction?

 
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